Seguro
All rentals include a “BASIC” protection plan applicable to the first accident, incident or breakdown, with the following coverage:
(i) Unlimited Kms (ii) Circulation without borders – Allows circulation in any country of the E.U., Iceland, Norway and Switzerland
(iii) Compulsory Civil Liability (RC) – protects the Hirer or the authorized driver regarding the payment for material damages and/or bodily harm caused to third parties until 50,000.00€ (fifty million euros).
iv) Roadside Assistance 24/7 (AV) – Provides for the towing of the vehicle and the transportation of people and goods in case of vehicle breakdown
(v) Loss and Damages (CWD) – covers material damages suffered by the vehicle as a result of a collision and/or rollover, resulting of theft or robbery and arising from fire, lightning or explosion with a maximum liability of 1.950,00 € (one thousand nine hundred and fifty euros)
The Hirer may choose to contract other protection plans:
a) "SUPER" Protection Plan, with a reduced liability limit - 900.00 € (nine hundred euros). In addition to the coverages provided in the "BASIC" plan, also allows the main driver to designate another person authorized to drive the vehicle: Additional Driver (+1);
b) "BEST" Protection Plan, with a minimum liability limit - 450.00 € (four hundred and fifty euros). In addition to the coverages provided in the "BASIC" plan, it includes: (i) (GB) - Glass Breakage, which covers losses resulting from isolated glass breakage of up to 1.000 € (thousand euros). This coverage is not extended to headlights, rear-view mirrors, sunroofs, panels or windows made of synthetic materials; (ii) (TD) – Tyre Damages, which covers the first accidental tyre damage (puncture or burst) and (iii) (AD) – Additional Driver (+3), which allows the main driver to designate up to 3 (three) people authorized to drive the vehicle;
Drivers under the age of 25 are subject to different liability limits (maximum excess): (i) “BASIC” Protection Plan – 2,400.00 € (two thousand and four hundred euros); (ii) “SUPER” Protection Plan – 1,150.00 € (one thousand, one hundred and fifty euros); (iii) “BEST” Protection Plan – 750.00 € (seven hundred and fifty euros).
In the event of an accident due to speeding, negligence, driving under the influence on any substance that impairs driving ability, the Hirer shall be liable for all repair costs and compensation corresponding to the immobilization time of the vehicle, even if an insurance excess reduction service has been contracted. The insurance and any excess reduction services do not exempt the Hirer from full payment of negligently caused damages, in the upper, lower and interior parts of the vehicle, even if there is no collision.
Assistência em viagem
Em caso de imobilização do veículo no seguimento de uma avaria ou incidente, terá cobertura por parte da assistência em viagem da empresa de aluguer. Um número dedicado permitir-lhe-á contactar a empresa e assistência e irão informar-lhe das etapas a seguir.
Pagamentos seguros
Aquando do seu pagamento na Yescapa, a remuneração do proprietário do veículo é retida numa conta única e segura até ao dia seguinte à partida do aluguer. O proprietário irá recebê-lo e dar-lhe todos os conselhos no dia da partida. Passados alguns dias, o proprietário receberá a sua remuneração na sua conta bancária.
Segurança para a partida
Se não conseguir começar a sua viagem devido a uma avaria no veículo ou por motivos relacionados com o proprietário, a nossa equipa tentará propor veículos que correspondem aos seus critérios de viagem, ou será reembolsado do montante total pago.